Kifayat Card
Loyalty Platform
A modern digital solution replacing traditional paper-based loyalty cards with a secure, real-time reward point tracking system for merchants and customers.
The Challenge
Small and medium businesses often find it difficult to maintain customer loyalty without expensive software. Paper cards are easily lost, and there is no way for merchants to track customer spending habits or reward patterns accurately.
The client needed a system that could:
- Enable merchants to quickly register customers and issue points.
- Allow customers to check their balances instantly via a simple QR scan.
- Provide admins with a birds-eye view of all transactions across different stores.
- Ensure point redemption is secure and prevents unauthorized manipulation.
The Solution
We developed Kifayat Card (formerly Bachatcard) as a centralized SaaS platform using Laravel. The system is designed with a "Merchant-First" approach, focusing on speed of operation at the checkout counter.
**QR-Based Identification:** Every customer receives a unique digital card with a QR code. Merchants scan this code to instantly pull up the customer's profile and add or redeem points.
**Dynamic Reward Logic:** Admins can configure different point-to-currency ratios for various merchants, allowing for a flexible ecosystem where different shops can have their own reward rules.
Core Features
Merchant Dashboard
Simplified interface for store owners to manage customer enrollments and point assignments.
Customer Wallet
Mobile-friendly view for customers to track their points and see redemption history.
QR Code Generation
Automated generation of unique digital loyalty cards for every user.
Transaction Logs
Immutable audit trails for every point added or redeemed to ensure transparency.
Gift Redemption
Module for merchants to list rewards that can be claimed using accumulated points.
Store Analytics
Reports on customer footfall, popular reward items, and peak spending times.
Other Case Studies
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